As a former program manager of a community leadership program I often asked our guest speakers to define leadership. I usually received some warm and fluffy textbook remarks about skills, traits and styles – followed by some cold stares. There was always something missing and everyone was seeking the same answer – including the speaker. Why is it so difficult to define and quantify leadership? What are the missing links?

Margie Warrell does a great job defining a strategic path towards improving employee engagement. Engage — Connect Authentically. Inspire — Enlarge the Context. Embolden – Cultivate a ‘Culture of Courage’