Companies with high employee engagement level tend to have better stock performance, but not every CEO sees the connection. We suspect the disconnect at the CEO level stems from a lack of awareness, belief in the science of behavioral economics and the perception that the money being left on the table from disengagement must be Monopoly money.

I believe that employee engagement surveys needs to be viewed in a different light. An Employee Engagement Survey is a leadership tool that empowers leaders by providing them with insightful data and the opportunity for healthy dialog. Data that will generate conversations that improve employee engagement. Otherwise, leaders are mostly reacting to, and are talking about, employee disengagement.

Many of us have seen the LifeLock commercials depicting different scenarios of “monitoring” of an activity.  For instance, the Bank Security Guard that takes no action during a bank robbery and says that he is simply a “Security Monitor.”  Or the dentist in a LifeLock commercial that finds a cavity and says that he’s just the “Dental Monitor.”  In either case, the “monitor” takes no action.

Margie Warrell does a great job defining a strategic path towards improving employee engagement. Engage — Connect Authentically. Inspire — Enlarge the Context. Embolden – Cultivate a ‘Culture of Courage’

What differentiates your dealership from the nearest competitor? The customer experience created by your sales and service teams! During this webinar, we will take a deeper dive into how employee engagement influences a variety of business outcomes, how to measure the engagement of your staff, manage the results and align your managers with staff members to achieve maximum business performance.

The right employee engagement survey adds a fundamental component in the process of “how to” improve employee engagement. Similar to a visit to the doctor, how can you expect leadership and managers to train and develop, mentor, retain employees, manage performance, and provide healthy reviews - if you don’t measure first and then align engagement training for the best results?

Excellent article by Marcel Schwantes that defines many of the “what’s & why’s” of leadership. While many agree on practicing accountability; creating transparency; confronting reality; clarifying expectations and listening first -- many do not understand the “how to” component.

I believe many software development companies don’t appreciate the fundamental value of a scientifically-validated, confidential, performance-based employee engagement survey tool. Understanding the value of an employee engagement survey, and it’s data, is helpful for people to also understand the difference between the definition of “employee engagement” and an “employee engagement program” that improves employee and client engagement.